You can contact our customer service department by chat, e-mail or telephone to inform us of your choice:
​
- If you wish to postpone/cancel your check-out :
Our agents will check whether a reservation has already been made for your box, implying that a buyer is waiting for his box. If a reservation is in progress and no other box of the same type is available, we will not be able to postpone/cancel your termination.

If no reservation has been made for your box, we will of course be able to postpone or cancel your termination.